Airbnb Consulting

Airbnb Revenue Management Specialist

Hotel Management

Knowledge of hotel management systems (PMS) Familiarity with revenue management tools Excellent communication and negotiation skills Ability to analyze data and make strategic decisions Focus on results and customer satisfaction

Customer Service

Clear and inspiring communication, coupled with effective team leadership.

Academic Background

My professional journey in the hospitality sector is marked by a solid academic foundation and continuous improvement. I hold a degree in Gastronomy from Universidade Potiguar (UNP/RN - Brazil), which provided me with a deep understanding of culinary techniques, ingredients, and gastronomic trends, as well as sparking my passion for creating memorable experiences through food.

I complemented my education with a professional cookery course at SENAC/RN, where I honed my practical skills in the kitchen and learned about team management and food safety.

Seeking to deepen my knowledge in the management field, I completed a postgraduate degree in Hotel and Hotel Management from the State University of Rio Grande do Norte (UERN). This specialization gave me a comprehensive view of hotel operations, including marketing, finance, human resources, and customer service.

To further distinguish myself in the market, I obtained a certificate in Revenue Management, demonstrating my expertise in revenue optimization strategies, such as dynamic pricing and distribution channel management. This qualification allows me to apply advanced techniques to maximize the profitability of hotels and other accommodation establishments.

My multidisciplinary background, combining gastronomy, hotel management, and revenue management, provides me with a strategic and complete vision of the sector, with a focus on operational excellence and customer satisfaction.